The price depends on: • The size of your home • The condition of the space • The type of cleaning you choose (standard or deep) • If you have pets (pet hair may require extra time) We always explain the price clearly before booking — no surprises

Usually: • 1 cleaner for small jobs • 2 or more cleaners for larger or deep cleanings We choose the right number of cleaners to finish the job properly and on time.

Yes, same-day or last-minute bookings may be available depending on our schedule. Contact us as soon as possible and we’ll do our best to help.

No, you can stay at home or leave and come back after the cleaning is done. If you’re not home, just provide access instructions. We respect your home and privacy.

Yes. If something was missed, please contact us within 24 hours and we’ll arrange a touch-up. Your satisfaction is important to us.

Standard Cleaning is for regular maintenance and includes cleaning all reachable surfaces, dusting, vacuuming and mopping floors, and surface cleaning of kitchens and bathrooms. Deep Cleaning is more detailed and goes beyond regular cleaning. It targets built-up dirt and neglected areas and includes baseboards, doors and door frames, wall spot cleaning, and extra detailing. Deep cleaning is recommended for first-time cleanings or homes with heavy buildup.

Yes. We bring all cleaning supplies and equipment needed. If you prefer us to use your products, just let us know in advance.

Light tidying is appreciated but not required. We recommend picking up personal items, toys or clutter so we can focus on cleaning rather than organizing. This helps us clean more efficiently and deliver the best results.

Yes. We offer add-on services, which are priced separately.

We treat every home with care. In the rare case that something is damaged, please let us know as soon as possible. We are insured and will work with you to resolve the issue fairly.

Yes. We can use eco-friendly and non-toxic cleaning products upon request. If you have sensitivities, allergies, or product preferences, please let us know before the cleaning.

We ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee.

We offer flexible scheduling, including weekdays and weekends, depending on availability. Contact us to check current openings and find a time that works best for you.